We surveyed insurance policyholders for their experience with their insurers in the following areas: (1) insurance cost (2) customer service (3) insurance buying experience (4) insurance renewal experience (5) claim experience. Insurance research: We analyzed over 25 million car insurance quotes conducted the largest insurance shopping survey (over 18,000 customers surveyed and 120 carriers reviewed in the past 18 months). The Insurance Research Team analyzes insurance products and services to drive insights and help consumers make informed purchase decisions.
